Privacy Policy

1. Information we collect

We may collect information that you provide through contact, quotation, package, account or payment forms, including your name, email address, telephone number, business details, project requirements, selected service and messages.

When you use the website, our hosting and security systems may also receive technical information such as your IP address, browser type, device information, referring page, pages visited and approximate location.

2. How we use information

We use information to respond to enquiries, prepare quotations, provide and improve services, process orders, maintain customer records, communicate service updates, prevent fraud, protect the website and meet legal or accounting obligations.

We do not sell or rent your personal information.

3. Payments

Payments may be processed by third-party payment providers such as Razorpay or PayPal. Payment providers process payment details under their own privacy policies. We do not store complete card numbers, CVV codes or online-banking credentials on this website. We may retain transaction references, payment status and billing details needed for order records and support.

4. Sharing and disclosure

We may share limited information with service providers that help us operate the website and deliver services, including hosting, email, analytics, payment and security providers. We may also disclose information when required by law, to enforce our agreements, or to protect our users, business or legal rights.

Service providers are permitted to use information only for the purpose of providing their services to us, subject to their contractual and legal obligations.

5. Cookies and similar technologies

The website may use necessary cookies for security, forms, sessions and payment functionality. If analytics or advertising tools are enabled, they may use cookies or similar technologies to understand website usage or measure campaigns. You can control non-essential cookies through your browser settings, although disabling necessary cookies may affect website features.

6. Security and retention

We use reasonable technical and organisational safeguards designed to protect personal information. However, no internet transmission or storage method is completely secure.

We keep information only as long as reasonably necessary for the purposes described in this policy, including customer support, contractual, accounting, security and legal requirements. Information that is no longer required is deleted or anonymised where practical.

7. Your choices and rights

Depending on applicable law, you may ask to access, correct or delete your personal information, withdraw consent, object to certain processing, or opt out of promotional communications. Some records may need to be retained to comply with legal, contractual or security obligations.

To make a privacy request, contact us using the details below. We may need to verify your identity before completing the request.

8. Third-party links and children's privacy

Our website may link to third-party websites. We are not responsible for their content or privacy practices. Our services are intended for businesses and adults and are not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy when our services, technology or legal obligations change. The revised policy will be posted on this page with a new “Last updated” date.